FAQ: Data Cloud In Sandbox Beta, what you need to know

William Yeh 03. July 2024 Build and Extend Functionality, Summer 24 0

Data Cloud will soon be supported in sandbox environments as an open beta. A sandbox is a copy of your Salesforce org that you can use for development, testing, and training, without compromising the data and applications in your production org. To help you prepare, here’s a list of frequently asked questions.

What can I do with Data Cloud in sandbox?

Salesforce Sandbox is essentially a replica of your production environment. It allows you to develop, test, and train without affecting your live data or operations.

With this beta when you create or refresh a sandbox org, all Data Cloud metadata and configurations from the production org are replicated in the sandbox org. You can make changes to your existing Data Cloud configurations or build new implementations. All changes will be contained within the sandbox org and its Data Cloud instance. Migrating Data Cloud customizations or changes from a sandbox to production isn’t supported right away.

Data Cloud configurations from the production environment are replicated in the sandbox org, but data and authentication information isn’t replicated. After you create the sandbox, you see the Data Cloud connections. However, you must configure the connections and provide the authentication information ingest data into the Data Cloud sandbox.

Who is eligible for the beta?

Any customers with Data Cloud credit-based SKUs are eligible.

How do I get access to the beta?

If you’re an eligible customer, you see the ability to opt into the beta in Data Cloud Feature Manager after the beta goes live.

Is the Data Cloud sandbox a separate environment from a standard sandbox?

The Data Cloud sandbox is part of the Salesforce Platform sandbox functionality. A sandbox is an independent instance from the production environment. Previously, Data Cloud wasn’t supported and was hidden in sandboxes. With this beta, Data Cloud works as part of the sandboxes you can create today.

What sandbox types are supported?

Data Cloud is supported in all sandbox types: Developer, Developer Pro, Partial Copy, and Full Copy.

Will my existing sandboxes get Data Cloud automatically after opting into the Beta?

No, you must refresh existing sandboxes to get Data Cloud working in Sandbox. After opting in to the beta, newly created sandboxes will automatically get Data Cloud in Sandbox.

What Data Cloud features are supported?

All Data Cloud features will be functional in the sandbox. Not all Data Cloud features are replicated from production to sandbox. But any features that aren’t replicated to the sandbox can be created in the sandbox after you enable Data Cloud.

Do I need to set up Data Cloud sandbox?

After you create a new sandbox, navigate to Data Cloud Setup and click Get Started to provision Data Cloud in the sandbox. Your configurations from the production org are automatically replicated to the sandbox org. After you provision Data Cloud in sandbox, navigate to Data Cloud Setup and click Connectors to re-authenticate the connections and bring data in.

Can I promote changes from sandbox to production?

Coming soon, Data Cloud configurations will be available in Metadata API via Data Kits. You can retrieve the Data Kit metadata via Change Set, CLI, or Dev Ops Center and deploy them to the production org. Mergeback support is slated for later in July. We will update the help documentation with feature coverage.

What are the limits of Data Cloud in Sandbox?

Data Cloud in sandbox works the same as Data Cloud in production. The sandbox org may have its own limits based on the type, but Data Cloud will be functional with the same limits as in production.

Will I be charged for Data Cloud in sandbox (beta)?

Yes. During the beta, Data Cloud usage in sandboxes will consume the same credits and multipliers from your production org Data Cloud credit cards, covering the same categories: Data Service, Storage, and Segmentation and Activation.

We are thrilled to have the Data Cloud in Sandbox Open Beta soon for self-opt-in to all Data Cloud credit consumption-based customers. Along with the beta, we have content and help documentation planned to help you get started. Stay tuned for more updates!

Written by

William Yeh

William Yeh is a Senior Director of Product Management at Salesforce on the Data Cloud team, where he leads platform integration and extensibility initiatives. He is passionate about building SaaS and data platforms, and empowering admins and developers.

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FAQ: Data Cloud In Sandbox Beta, what you need to know

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