Beyond Binary: Unlocking Business Insights with the Power of Multinomial Classifiers: “The Lab” – Part 5

Beyond Binary: Unlocking Business Insights with the Power of Multinomial Classifiers: “The Lab” – Part 5
This is a continuation of the previous blog post Beyond Binary: Unlocking Business Insights with the Power of Multinomial Classifiers: “The Lab” – Part 4. This is an optional step. In this blog post, we’ll see how you can build a matrix report of actual vs predicted churn reasons. Part 5: Constructing a confusion matrix to ...

Beyond Binary: Unlocking Business Insights with the Power of Multinomial Classifiers – Part 1

Beyond Binary: Unlocking Business Insights with the Power of Multinomial Classifiers – Part 1
Multinomial classifiers open new possibilities for making business insights richer and more actionable. Unlike traditional binary models, which predict simple yes-or-no outcomes, multinomial classifiers dive deeper—identifying the specific reasons behind customer behaviors. In this blog, we’ll explore how multinomial classifiers can transform insights, using customer retention in a streaming service as a powerful example of ...

Gaining Data Cloud Observability with the Power of Reports and Dashboards

Gaining Data Cloud Observability with the Power of Reports and Dashboards
Did you know that Data Cloud Reports and Data Cloud Dashboards can provide enhanced visibility into your Data Cloud configuration and daily processes? With Data Cloud Reports, you can: Additionally, Data Cloud Dashboards allow you to organize all your reports onto a single page for a comprehensive view. Overview of Data Cloud Reports and Dashboards ...

Use Data Cloud Event Monitoring for Security, Performance, and Adoption

Use Data Cloud Event Monitoring for Security, Performance, and Adoption
This blog post highlights the Data Cloud functionalities currently available in Shield Event Monitoring, which is part of the Salesforce Shield suite of products. As we work on adding new functionalities to this integration, customers can use these existing functionalities to observe and monitor their Data Cloud implementation.  Overview of Event Monitoring Shield: Event Monitoring ...