Thought Leadership – salesforceblogger.com

From First Message to Loyal Customer: Harnessing the Power of Salesforce Data Cloud and WhatsApp

Gina Nichols / December 9, 2024

Imagine the potential of tracking and analyzing a customer’s interactions—every click, purchase, view, and preference—and using this data to send […]

SalesforceやCRMAに慣れている方向けのData Cloudの概念を一から学ぶための技術記事です。

Some of you may know I’ve started working more with Data Cloud and I thought it was time to start

It was four years ago that I wrote about a complete rewrite of the Query Engine powering dashboards and insights at the

Over the years Salesforce has expanded the analytics tools and capabilities for customers to look at their data from Salesforce

Ziad Fayad / September 16, 2020

2020 is arguably the year of digital transformation. Covid-19, lockdowns, and the swift shift to a virtualized world where employees

I think user adoption is a pretty universal concept in IT and working with Einstein Analytics is not any different.

Rikke Hovgaard / September 26, 2018

Marketing departments are no different than sales or finance, they too want insight. With all the data marketing is generating

Last weekend was a bank holiday in the UK and for once the weather was actually decent. So I decided

DreamOlé… Sun, Spanish omelet, sangria, and Salesforce… What’s not to like about this amazing community event? And on top of