Territory Management in CRM Analytics

Territory Management in CRM Analytics
Using the Territory hierarchy for row-level security in CRM Analytics is a popular request. If you’ve previously done this in CRMA, you’ve probably come across Darshna Sharma’s fantastic blog. Good news: In Winter ’25, we’re making things easier than ever. Let’s start with the Pre Winter ’25 Approach Without going into too much detail, here ...

Use Data Cloud Event Monitoring for Security, Performance, and Adoption

Use Data Cloud Event Monitoring for Security, Performance, and Adoption
This blog post highlights the Data Cloud functionalities currently available in Shield Event Monitoring, which is part of the Salesforce Shield suite of products. As we work on adding new functionalities to this integration, customers can use these existing functionalities to observe and monitor their Data Cloud implementation.  Overview of Event Monitoring Shield: Event Monitoring ...

Territory Management in CRM Analytics

Territory Management in CRM Analytics
Data security has always been critical. And sometimes it becomes difficult to align business processes and the data security model. To be honest, I realized this was the case with some of our users who were struggling with implementing Territory Management in CRM Analytics. This was a cue for me to write this blog. Now, ...